Philosophy of Service Delivery


All of our programs follow the highest standards of client service. The client is the always a key consideration when we make decisions about service delivery. We think about the client’s whole life – their family, community, and culture – so our service fits with their unique situation. Our approach to helping is based on the clients’ strengths and improving on their abilities and strengths. We will look at different ways and methods of helping the client depending on what the client needs. We believe clients should have a say about the service they get and the decisions that are made. We are committed to increase the client’s health and wellness. All clients are welcome; we include everyone. Our employees will always act in a way the shows Catholic Family Services’ values: compassion, accountability, respect, excellence and customer service.