Cindy Kinnon B.A., M.A., C.H.E. 
Executive Director

With more than 30 years of experience in the field of community health services, Cindy Kinnon’s career has included leadership roles in attendant services, supportive housing, home care, community services and long-term care in London, Toronto, Mississauga, Hamilton, and Burlington. Her belief that everyone deserves support to be an active member of their community has been a pillar of her work. She has been an active member of local and provincial planning and policy tables that have developed collaborative models of care and enhanced quality services to further support people in the community. She has also supported small to medium non-profit organizations with strategic planning, board governance, and LEAN methodology through her private consulting firm. She has also participated on various Board of Directors, most recently as Chair of the Board for St Joseph Health Centre in Guelph.


Her areas of focus in both her professional and volunteer commitments include quality improvement to ensure the effectiveness of community services, collaborative management and leadership strategies to deliver community health services and creating community and individual engagement opportunities for people to ensure the voice of citizens is included in community planning, individualized service development, and policy development.


An advocate for continuous learning, Cindy’s academic credentials include a Bachelor of Arts Degree and a Master of Arts (Public Policy and Public Administration) from the University of Guelph. She has also completed the Rotman School of Management, University of Toronto, Advance Health Leadership Program, and the Canadian Health Executive program.  Cindy has been a member of the Canadian College of Health Leaders since 2005.

Fivel Flavour PhD

Manager of Operations

With fifteen years of experience in the non-for-profit sector providing operational support in areas of information management, program evaluation, and project management, Fivel has been Manager of Operations at CFS since December 2018, previously serving at CFS as Team Leader, Support. Previous career stops include the University Health Network and the Royal Conservatory of Music, both in Toronto.


Fivel’s volunteerism is focused on local community building in Hamilton, including the Stinson Neighbourhood Action Plan and St. Paul’s Presbyterian Church Community Repurposing Project.


Fivel has a Bachelor’s of Arts from Brock University, St. Catherines, and Masters and Doctorate Degrees in Philosophy, with a speciality in logic, from Emory University, Atlanta.

Janis Giftopoulos

Manager of Client Services

Catherine Howson


Team Leader

Individual & Family Counselling

Financial Wellness Credit Counselling

Family Group Conferencing

Judit Zsoldos


Team Leader

Seniors Program

Gatekeepers Halton/Hamilton

Sherri Brown

Team Leader

Early Learning and Care Program

Kathy Holmes

Team Leader

Young Parent Program

Lina Winship

Team Leader

Developmental Services Program 

Catholic Family Services of Hamilton