Intensive Case Management for Seniors at Risk

Intensive Case Management for Seniors at Risk (ICM) provides intensive case coordination with an in-depth, personalized, flexible, and creative approach. This program specializes in elder abuse, including physical, psychological/verbal, financial, neglect and/or self-neglect. Anyone may call to make a referral. The service is free and confidential.

 

Overview of Services

 

• Case coordinators offer home visits, where a comprehensive, holistic assessment of the client’s situation is completed; then relevant, realistic, and attainable options are discussed

• Consultation offered via telephone for families/caregivers who do not wish to receive a home visit

• The program is client driven and client-centered

• Cultural differences and personal preferences are always taken into consideration to preserve autonomy

 

Primary goals:

• Ultimate goal is to improve the client’s quality of life by utilizing the least intrusive and most accommodating approach

• assistance and support provided to seniors so they may live independently in the community

• to provide education, awareness, and intervention regarding elder abuse

 

Client criteria:

•  60 years of age and over

• residing in the City of Hamilton