eCounselling

Catholic Family Services is pleased to offer our professional counselling services through our eCounselling web service.


  • Would you prefer to receive counselling without set appointment times?
  • Would you prefer the convenience and anonymity of speaking with a professional counsellor from the privacy of  your own home computer?

If this sounds appealing to you consider eCounselling.  You can register anytime.


What is eCounselling?


eCounselling is a method of counselling that research has shown to be highly effective.  It works like traditional counselling except the counsellor and client exchange emails instead of meeting for a face-to-face appointment.  Many people prefer eCounselling because it is more convenient and offers greater anonymity.


Qualified CFS counsellors have been trained in eCounselling and can address most of the same issues as face-to-face counselling or telephone counselling including stress, change, interpersonal conflict, parenting and caregiving, grief and loss, and balancing work and family.


Because you will be exchanging emails, what you share in your counselling can be worded by you thoughtfully and at your own pace, without having to think off the top of your head or having to type quickly.  When you are ready, you send your email and the e-counsellor responds in two business days. The emails you send and receive are stored on our secure email service so that you can revisit them and consider your counsellors responses carefully.


eCounselling sessions are conducted over the internet similar to email.  All online sessions are private and secure* through www.cfshw.privacemail.com **


Why do People Choose eCounselling (for their counselling needs)?


  • Accessible and convenient
  • Schedule your day with more flexibility
  • Reply when you are ready
  • Eliminate associated costs of parking, missing work and finding childcare
  • Connect even when working “on the road” or on vacation
  • Move your residence and still remain in contact with your counsellor
  • Anonymity provides you the opportunity to disclose more quickly and deeply than in face to face counselling
  • Writing down and phrasing problems, emotions and thoughts is an essential part of the therapeutic process.
  • You have the time to express yourself carefully and at your own pace instead of having to speak off the top of your head.
  • You can access eCounselling from any location you have internet access.
  • The user interface is friendly, intuitive, and easy to understand.

 


*Is eCounselling Safe and Secure?


  • You can be assured that your confidential information is secured.  Encryption ensures the secure transit and storage of personal information.
  • Your correspondence is protected from being seen by others using their computer.  Because the system is web-based, confidential information is not stored on your computer or the counsellor’s computer.

 


**How is privacemail.com different from Hotmail or Yahoo?


We offer fully encrypted, easy-to-use, Web-based email service.


  • No other service provides END-TO-END security.
  • No other service is as EASY-TO-USE.
  • No other service transparently exchanges PUBLIC AND PRIVATE KEYS.

This service is different from the larger Web-based email providers in one critically important way: We offer complete privacy and security, while HotmailTM and YahooTM do not. Our secure system allows cfshw.privacemail.com users to communicate between each other with the security of bulletproof 2,048-bit encryption.


How Much does it Cost?


The fee is $90 per hour of the counsellor’s time, which is equivalent to one email session.


PLEASE NOTE: If you have EAP and Catholic Family Services is your provider there is no cost for eCounselling


Sessions are pre-paid by credit card or PayPal, certified cheque or cash.


Catholic Family Services Hamilton is an accredited counselling agency.  Our staff are skilled professionals with a combination of educational qualifications and practical experience.  They have specialized training in providing counselling on-line.  You can expect top quality online counselling.


Start eCounselling Now


Click here: www.cfshw.privacemail.com to register for eCounselling. You do not have to book an appointment or do an interview.   You will be asked a few, short questions through our prescreening process to ensure eCounselling is right for you.